HELP CORNER
FREQUENTLY ASKED QUESTIONS
getting started
To purchase a product in the Designindigitals, you simply need to add the items you like to your CART.
Once you’re ready to purchase, head to your CART and as you’re checking out, you will need to create a ACCOUNT which will allow you to log in and download your purchases whenever you like.
After you purchase a Product from Designindigitals site You have to log into YOUR ACCOUNT download your product from the Downloads page.
If you purchase one of our product from website like
Designindigitals.biz– Do CONTACT us with your order ID
Etsy– Please read this Help article here.
Fontscollections– Contact us through the given mail on our specific websites.
WordPress
WordPress is the only platform I use to create websites. Since WordPress is an open source platform, there are no recurring fees and no limits to the amount of customization you may do to make your website meet your specific needs.
WORDPRESS.ORG– The “self-hosted” and “open source” version of WordPress is offered at WordPress.org, making it a free and open-source CMS that you can set up on your own hosting. Therefore, in order to install WordPress, you must purchase a hosting package, a domain name. Self-hosted WordPress has the benefit of allowing you to use it anyway you choose, install as many themes and extensions as you desire, and much more!
WORDPRESS.COM– A restricted version of WordPress developed and hosted by the Automatic firm is known as WordPress.com. A very limited free version and a version with more functionality that costs money are both options. You can’t have any technical issues because everything is restricted , but you aren’t really at home and can’t do whatever you want with your website. Less themes and plugins are available, and you are not free to do as you choose.
That’s why I recommend using WordPress.org, the self-hosted version.
If you’re still not sure which one you’re using, CONTACT US and we can help!
You will need a Domain + WordPress Business account or a self hosted website on a hosting platform like BLUEHOST & HOSTINGER etc.
Click HERE to know more.
NO, these templates are intended for use on a self-hosted WordPress site (wordpress.org).
It’s quick and simple to start a Website or blog, and once it’s up and running, you can concentrate on working hard on your Website or blog posts, promotion, and success in the long run!
Read my article HERE
It’s not a problem; you may install this template on any WordPress theme. However, certain themes may not always be 100% compatible with Elementor, which is why we advise using the ASTRA theme because it integrates seamlessly with Elementor. Contact Us if you have questions.
Installation & Services
Our all templates designed to be user friendly for every person & also provided tutorials.
If you new to WordPress and don’t have the time or the skills to install your WordPress site on your hosting? No problem, we’ll take care of it CLICK HERE
Once we receive your form, your template will be installed on your site in 2 to 5 business days. It depends upon the pack you purchase.
NOTE- If we receive the incorrect login information on your form, installation may be delayed.
Services we provide are:-
- CUSTOM BRAND + WEBSITE DESIGN
- DIGITAL MARKETING
Payments & Refunds
All prices shown on Designindigitals.biz are listed in USD
Payment can be made by Debit or Credit card or through a secure PayPal checkout.
Due to the immediate, digital nature of the products sold at Designindigitals.com are delivered immediately after payment. Therefore, it is not possible to EXCHANGE the product and NO REFUND are available.
Before making a purchase, thoroughly read the product description and feel free to ask any questions you may have.
For more detail, please review our Policy here.
Yes, when you purchase a Digital Product, it is a one-time payment. You will not be charged again.
Support
We offer support through our chat icon. Click the chat icon in the bottom Right-hand corner of the screen to solve your queries.
or, through CONTACT FORM
NOTE- I don’t provide support via Social media (Instagram, Facebook, Pinterest…) nor do I offer Phone, Zoom support.
We are happy to help answer any questions pertaining to the installation and setup or modification of your Designindigitals Template. For any further customizations of any template or Digital Product beyond what is shown in the demo (fonts, colors, layout changes, etc.) contact us through support.
We respond to support requests from Monday to Friday and aim to respond within 24 hours.
Copyright
The purchase of a template corresponds to ONE license on a single site for personal or commercial use. You will need to buy an extension license if you want to use it on several sites. Contact me directly so that I can make you a price according to your needs.
No, ask your client to purchase the Template instead.
Have questions before your purchase?
Please feel free to ask me a question if you can’t find the answer here. I’ll respond to you within 24 hours (business days).